Front Office Administrator - Modern Aesthetic Clinic

Join our modern aesthetic clinic as a Front Office Administrator and become the face of exceptional customer service in a dynamic healthcare environment. This role offers a competitive salary, comprehensive health insurance, and the opportunity to work alongside a supportive team.

As a Front Office Administrator at Modern Aesthetic Clinic in Tangerang Selatan, you will be the first point of contact for patients and guests, ensuring a seamless and welcoming experience. You will manage appointments, handle inquiries, and maintain a well-organized front desk using tools like Microsoft Office and our in-house booking system. This is your chance to make a lasting impression and be part of a growing healthcare team.

📋 Tanggung Jawab Pekerjaan

• Manage patient appointments and schedules using our in-house booking system and Microsoft Outlook.
• Greet and assist patients and guests with a warm and professional demeanor.
• Handle inquiries and provide information about clinic services and policies.
• Maintain accurate and up-to-date records of patient visits and communications.
• Coordinate with the medical team to ensure smooth operations and timely patient care.
• Assist in the organization of clinic materials and supplies.
• Provide exceptional customer service to enhance patient satisfaction.
• Participate in team meetings and contribute to a positive work environment.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front office or administrative role in a healthcare setting.
• Proficient in using Microsoft Office Suite, including Outlook and Excel.
• Familiarity with our in-house booking system is a plus.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong organizational and time-management skills.
• Friendly and professional attitude towards patients and colleagues.
• High school diploma or equivalent. Relevant certifications in customer service or healthcare administration are a plus.

🛠️ Keahlian

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